The best logistics AI? The one with 400+ colleagues included!
AI, automation, RPA, machine learning… The marketing engines are running at full speed. Every day, logistics service providers are enticed by promises of fully automated processes, intelligent software that understands everything, and dashboards that magically appear. But anyone working in logistics administrative processes knows: reality is much more stubborn.
Exceptions are the rule. And that’s exactly where many AI solutions stumble. The logistics sector is particularly complex. Think of customer-, destination-, modality-, and product-specific exceptions. Think of files where a single incorrect field entry can lead to delays, fines, or even reputational damage. And that’s without even mentioning the state of master data at many companies, or the lack of time, capacity, and expertise to properly implement an AI solution.
The reality is simple: AI is powerful, but only truly effective when deployed in an environment where human control and expertise remain available. And that’s where DataMondial comes in.
From dream to reality: why AI alone isn’t enough
Let one thing be clear: AI has enormous potential. For pattern recognition, automatic data extraction, predictive analytics — absolutely. But the promise of “fully automated administrations” is still out of reach for many logistics companies. And it’s not due to unwillingness, but due to practical limitations:
- The processes are often too customer- or product-specific. There are just too many exceptions that don’t fit into a standard model.
- There is a lack of clean, well-structured data. No AI solution can function well with polluted or inconsistent master data.
- The required integrations are complex. Many FMS, TMS, and WMS systems aren’t natively prepared for external connections.
- The investment is substantial. Not only in recurring license costs but also in time, consultancy, and process changes.
The result? Many companies start but stop halfway. Or they get stuck in a hybrid situation where employees still have to manually check or correct a lot. And that’s a waste of time, money, and energy.
The alternative: 100% processing guarantee without investment
DataMondial offers an alternative that runs counter to the standard AI proposition. Where others promise that technology will solve everything, DataMondial says: it doesn’t have to be complicated to be effective.
The model is simple:
- For a fixed price per transaction, DataMondial takes over the administrative processes of logistics service providers one-to-one.
- No investment is needed in software, licenses, or consultancy.
- Within 2 weeks, DataMondial’s operators are fully operational, trained in the customer’s system.
- And yes, AI is used — but only where it truly works, without compromising on quality.
The secret? More than 400 trained operators, many with a logistics background, who work daily in the customers’ systems. They are onboarded just like new colleagues. They follow the customer’s exact processes, including all exceptions. This way, the company is assured of 100% correct processing — without relying on software that (still) can’t handle every scenario.
Why it works: humans + machines in harmony
DataMondial’s model combines the best of both worlds. Where AI can bring efficiency, it is used. Where human judgment is needed, operators are available. This combination creates a robust and scalable process.
Moreover: the customer doesn’t notice any of the underlying technology. For them, it’s simple:
- Processes are executed exactly as they are now.
- There’s no disruption to operations.
- If volumes increase, DataMondial scales up.
- If volumes decrease, DataMondial scales down.
- And the customer only pays for what is actually processed.
This flexibility is unique – especially in a sector where margins are tight, personnel is scarce, and IT projects often run into delays.
A case study: from overload to peace and control
Take a mid-sized freight forwarder that has to process hundreds of files daily. The office team is working overtime, mistakes creep in, and automation projects get stuck in complexity. They don’t have an IT department to build integrations, and the thought of consultants in-house for weeks is daunting.
A tip leads them to DataMondial. Within two weeks, processes are taken over. Staff can focus on customer contact, coordination, and planning. DataMondial’s operators process documents directly in the existing system. The customer only notices that the work is done — and done well.
After a few weeks, it becomes clear that part of the invoice-checking process can be well-automated with AI. DataMondial implements this in the background. Speed increases, but thanks to human oversight, quality remains intact.
Result: the customer saves money, gains time, and achieves peace in operations — without having to invest a cent.
Starting an IT project? Or outsourcing your administration today?
Why keep investing in tools, consultants, and complex IT projects — when you can work smarter today?
DataMondial makes administrative processes instantly scalable and error-free. No long implementation, no high costs, and operational within 2 weeks!
Curious what this could mean for your organization?
Feel free to contact us for a no-obligation introduction.
