We take care of administrative work, data entry and operational (back office) processes.
Businesscase: Market research artisan bakeriesCustomer | artisan baker.Assignment | In-depth market research and current market intelligence on the artisan bakers market in a large European region.Purpose | Insight into contact information and assortment, plus company size and possible connection with a bakery chain.Approach | Internet research and call research. DataMondial provides structured information in accordance with required fields in advance. Accuracy and completeness are self-evident. An internet investigation requires the necessary reality check and validation with calling as an additional research method. The research format and the questionnaire are of course coordinated with the client in advance. The study was completed with a team of six after more than 5 months.
Businesscase: Real-time order processing German wholesalerCustomer | German wholesaler specialized in construction materials.Assignment | Order processing time of 1 to 2 hours, also during peak hours and with inconsistent order formats.Purpose | Real-time order processing.Approach | Complex instruction book as a working tool. Of course our team works directly in the customer's system. This customer has a very wide range: tools, fittings, hardware, fastening techniques, welding technology, garden tools, security technology and industrial technology, factory equipment. As a result, there is a wide variety of customers and there are inconsistent order formats. Tight agreed delivery times and order zip times make this process extra challenging. DataMondial has succeeded in meeting the processing time of 1 to 2 hours even in the rush hour. The customer is unburdened and can focus on the logistics delivery process, inventory management and procurement policy. We have been working for this German client since 2014.
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