Keeping shipment status up to date

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For an international logistics provider in intermodal transport of different types of liquid and dry bulk products, DataMondial keeps the status of shipments up to date. Through live system updates, any unforeseen changes become known to all parties involved in real time. This optimises the logistical communication between customer and suppliers.

Our approach

Depending on the origin, destination and available routes, the appropriate modalities are chosen. Highly trained employees with in-depth process knowledge and a permanent team leader guarantee continuity and quality. Every day, we handle large volumes of logistics documents and e-mails, schedule changes, tracking and tracing. A few examples of what we process annually are:

  • 220.000 items in the mailbox
  • 50.000 Track & Trace checks
  • 2.200 scheduled updates
  • 14.000 booking confirmations

DataMondial offers business continuity and cost savings. No matter how optimal the automation is, logistics back-office experts are still needed.

More information

Interested about the possibilities for your company? Check out our services or contact us.

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Digitising the archive

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For a Belgian bank, DataMondial converted 7 million bank files into an accessible digital archive with access to each account. 

Our approach

A team has been established to carry out a comprehensive dematerialisation assignment. The challenge was in the work volume and the transition of information 100% on paper to 100% digital archive. The bank wanted digital access to the already processed information. That is why file indexation was part of a method that was not only aimed at volume and quality, but also at continuous tracking of the process.

More information

Interested about the possibilities for your company? Check out our services or contact us.

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Data entry price survey

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For a flower producer that mainly serves Dutch retailers, DataMondial performs data entry work by processing flower prices from digital brochures for an optimal pricing strategy.

Our approach

To optimise its pricing strategy, the flower producer examines price trends. Hundreds of retail prices come in through an app as images of flower arches. DataMondial has access to this information in the app. We process the pricing information, create management reports and dashboards according to SLAs. DataMondial virtually provides real-time information and a lean-and-mean way for this producer to continuously and optimally adjust its price structures to the market dynamics.

More information

Interested about the possibilities for your company? Check out our services or contact us.

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Processing Bill of Lading documents

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For a medium-sized shipping company, DataMondial processes Bill of Lading documents. By outsourcing data entry to DataMondial, it provides the shipping company with cost savings of up to 50%.

Our approach

We work with a dedicated team. The process is adjusted where necessary based on built-in evaluation moments. The client does not need to keep investing time in target training with staff turnover. DataMondial has taken over this training and makes sure the client does not notice staff turnover at all. Thanks to the correct processing at the shipping company, the draft Bill of Lading does not have to constantly go back and forth between forwarder and shipping company.

More information

Interested about the possibilities for your company? Check out our services or contact us.

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Market research

For an artisan bakery, DataMondial conducted an in-depth market research and current market intelligence regarding the traditional bakery market in a large European region. This gave our client insight into the range and company size for possible affiliation with a bakery chain in that region, among other things.

Our approach

DataMondial provides structured information according to required channels that are agreed upon in advance. In this case, a survey was conducted via internet and telephone research. Accuracy and completeness are self-evident. Internet research requires the necessary reality checking and validation, with calling as an additional research method. Of course, we coordinate the research format and questionnaire with the client in advance.

More information

Interested about the possibilities for your company? Check out our services or contact us.

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DataMondial is your partner for Business Process Outsourcing specialised in data processing and remote back-office support.

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