Data management for an ERP system

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Our customer is a leading logistics service provider offering global transport and logistics solutions for companies. We have been assisting them for years in various logistical data processing activities. Because they were coming up against challenges in their data management, we are helping them improve and optimize their ERP system.

Our approach to a data management project

The customer works with an advanced ERP system for managing their logistical activities but they did not have enough accurate data and that was impacting their operational efficiency. Because of a lack of time and staff shortages, they decided to use our remote team for the update to their ERP system.

One of the tasks was checking and updating all the proofs of inspection for their logistics fleet. In addition, we carried out checks of the road licence paperwork for both the trucks and the trailers. All these activities were carried out according to work instructions that we drew up together.

“DataMondial’s remote team made sure that the data consistency improved several notches.”

Do you need help with data management and data optimization too?

If you’d like to know what we could do for your company, please contact us to make an appointment. Take a look at our data management and optimization page for more information too.

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Taking over back office activities

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For a large logistics service provider with offices in the European seaports, DataMondial takes care of the logistics back-office activities, such as processing (complex) files.

Our approach

We work with a permanent team and a dedicated supervisor to ensure continuity and quality. Our team takes over large quantities of processes and files. Some examples are:

  • more than 26.000 shipping instructions
  • 9.000 import orders
  • 20.000 Track & Trace checks
  • 150.000 transport invoices checks
  • 5.000 train bookings
  • more than 80.000 container repair approvals

Finding a good solution in a time when it is becoming increasingly difficult to find and retain good logistics staff.

More information

Interested about the possibilities for your company? Check out our services or contact us.

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Keeping shipment status up to date

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For an international logistics provider in intermodal transport of different types of liquid and dry bulk products, DataMondial keeps the status of shipments up to date. Through live system updates, any unforeseen changes become known to all parties involved in real time. This optimises the logistical communication between customer and suppliers.

Our approach

Depending on the origin, destination and available routes, the appropriate modalities are chosen. Highly trained employees with in-depth process knowledge and a permanent team leader guarantee continuity and quality. Every day, we handle large volumes of logistics documents and e-mails, schedule changes, tracking and tracing. A few examples of what we process annually are:

  • 220.000 items in the mailbox
  • 50.000 Track & Trace checks
  • 2.200 scheduled updates
  • 14.000 booking confirmations

DataMondial offers business continuity and cost savings. No matter how optimal the automation is, logistics back-office experts are still needed.

More information

Interested about the possibilities for your company? Check out our services or contact us.

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Processing Bill of Lading documents

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For a medium-sized shipping company, DataMondial processes Bill of Lading documents. By outsourcing data entry to DataMondial, it provides the shipping company with cost savings of up to 50%.

Our approach

We work with a dedicated team. The process is adjusted where necessary based on built-in evaluation moments. The client does not need to keep investing time in target training with staff turnover. DataMondial has taken over this training and makes sure the client does not notice staff turnover at all. Thanks to the correct processing at the shipping company, the draft Bill of Lading does not have to constantly go back and forth between forwarder and shipping company.

More information

Interested about the possibilities for your company? Check out our services or contact us.

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DataMondial is your partner for Business Process Outsourcing specialised in data processing and remote back-office support.

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