Real-time order processing

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For a German wholesaler specialised in construction materials, DataMondial performs real-time order processing. The order processing time is no more than 2 hours, even during peak hours and with inconsistent order formats.

Our approach

For this assignment, a complex instructional book is our working tool. This client has a very wide range: tools, fittings, hardware, fixing materials, welding technology, garden tools, security technology, industrial technology and factory equipment. There is a wide variety of customers and there are inconsistent order formats. Tight agreed delivery times and order peak hours make this process even more challenging. DataMondial is able to achieve a processing time of 1 to 2 hours, even during peak hours, in a short time. The client is unburdened and can focus on the logistics delivery process, stock management and purchasing policy.

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Interested about the possibilities for your company? Check out our services or contact us.

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Data entry competition research

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For a retailer, DataMondial conducted competition research to help strengthen their position in the market. Our client gained insight into its competitive position, product and brand promotions and marketing information.

Our approach

In collaboration with a field marketing agency, we provide high-quality elaborated merchandising and competition research and insights for our client. Based on shelf pictures, taken in hundreds of supermarkets, we process the data (data entry) into comprehensive, weekly reports. This is largely done in spreadsheets and partially directly in the client’s system. We report according to the agreed format. As a result, the person responsible for marketing has accurate, timely and action-oriented information with commercial value.

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Interested about the possibilities for your company? Check out our services or contact us.

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Keeping shipment status up to date

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For an international logistics provider in intermodal transport of different types of liquid and dry bulk products, DataMondial keeps the status of shipments up to date. Through live system updates, any unforeseen changes become known to all parties involved in real time. This optimises the logistical communication between customer and suppliers.

Our approach

Depending on the origin, destination and available routes, the appropriate modalities are chosen. Highly trained employees with in-depth process knowledge and a permanent team leader guarantee continuity and quality. Every day, we handle large volumes of logistics documents and e-mails, schedule changes, tracking and tracing. A few examples of what we process annually are:

  • 220.000 items in the mailbox
  • 50.000 Track & Trace checks
  • 2.200 scheduled updates
  • 14.000 booking confirmations

DataMondial offers business continuity and cost savings. No matter how optimal the automation is, logistics back-office experts are still needed.

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Interested about the possibilities for your company? Check out our services or contact us.

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Digitising the archive

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For a Belgian bank, DataMondial converted 7 million bank files into an accessible digital archive with access to each account. 

Our approach

A team has been established to carry out a comprehensive dematerialisation assignment. The challenge was in the work volume and the transition of information 100% on paper to 100% digital archive. The bank wanted digital access to the already processed information. That is why file indexation was part of a method that was not only aimed at volume and quality, but also at continuous tracking of the process.

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Interested about the possibilities for your company? Check out our services or contact us.

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Data entry price survey

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For a flower producer that mainly serves Dutch retailers, DataMondial performs data entry work by processing flower prices from digital brochures for an optimal pricing strategy.

Our approach

To optimise its pricing strategy, the flower producer examines price trends. Hundreds of retail prices come in through an app as images of flower arches. DataMondial has access to this information in the app. We process the pricing information, create management reports and dashboards according to SLAs. DataMondial virtually provides real-time information and a lean-and-mean way for this producer to continuously and optimally adjust its price structures to the market dynamics.

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Interested about the possibilities for your company? Check out our services or contact us.

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Processing Bill of Lading documents

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For a medium-sized shipping company, DataMondial processes Bill of Lading documents. By outsourcing data entry to DataMondial, it provides the shipping company with cost savings of up to 50%.

Our approach

We work with a dedicated team. The process is adjusted where necessary based on built-in evaluation moments. The client does not need to keep investing time in target training with staff turnover. DataMondial has taken over this training and makes sure the client does not notice staff turnover at all. Thanks to the correct processing at the shipping company, the draft Bill of Lading does not have to constantly go back and forth between forwarder and shipping company.

More information

Interested about the possibilities for your company? Check out our services or contact us.

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DataMondial is your partner for Business Process Outsourcing specialised in data processing and remote back-office support.

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