Logistics

Outsourcing back office for logistics

As a logistics service provider you want to optimally serve your shippers. But the logistics administration is time-consuming. Your logistics expert should actually deal with the cargo and not with the logistics data entry. He / she is also too expensive for that. DataMondial works as a back-office assistant for your logistics expert, so that he or she has all the attention for customer service.

As a BPO partner for logistics, DataMondial processes all sorts of logistics documents and processes.

Forwarders, transport companies, shipping companies and shipbrokers are our logistics clients in Rotterdam, Antwerp, Bremerhaven and the UK.

We are a flexible remote back office. Neutrality, confidentiality and quality are our core values.

Benefits

Experience in logistics

Flexibility

Speed

Cost savings of up to 50%

Logistical processes

Our knowledge and experience covers the administrative processes of all specialisms within the logistics sector.

Shipping

Import/export documents
Shipping instructions
Checking and prcessing Bill of Lading
Check booking confirmations
Create multimodal transport orders
All relevant logistics data entry activities
Checking LC
Keeping track of shipping company quotes in tariff database

Transport

Processing data from the board computer
Performing subsequent calculations of the trips
Processing CMR
Processing packing lists
Processing loading lists
Creating Certificate of Origin
All relevant logistics data entry activities

Warehousing

Processing picking orders
Entry/exit tickets
Order-entry
Processing invoices
All relevant logistics data entry activities

Financial

Preliminary/subsequent calculations
Invoice processing
Processing incoming and outgoing invoices
Processing spreadsheets
All relevant logistics data entry activities

What a relief. Win-win!
"With over 700 destinations through lots of ports, it is quite a challenge to draw up all logistics files properly and on time. Lots of variables play a part, such as legislation, tariffs, shipper and carrier systems. After a pilot with DataMondial, we were convinced that they could properly process our documents within just two weeks. We started in 2015. We then together described the process in a work instruction for the remote team in Romania. The process manager of DataMondial was very helpful in this. More than three years later, we are relieved of drawing up around 20,000 transactions (approximately 30 different logistics back-office activities) per month. Very accurate, with excellent delivery times and insight into the process. Our own staff in Rotterdam and Antwerp can focus on customer service and quality instead of administrative work. A win-win situation!"
Piet W. , Operations manager for Rotterdam logistics service provider
Remote back office works, thanks to DataMondial
"We went for a Proof of Concept with DataMondial and were curious about the rates and especially about the quality. Our Operational Manager was fairly reluctant about this. But as it turns out: DataMondial does understand how things work in logistics! Of course, some fine-tuning with our own logistics experts was needed, but we are extremely happy with the decision to opt for a remote back office. We no longer need to worry about finding and retaining good back-office staff. A load off our shoulders. After a one-off training provided by us, DataMondial further trains its own team for our activities. And we can focus on our customers!"
Jan H. , Logistics manager for Dutch shipping company

Start directly

Start a free Proof of Concept. We will treat your request confidentially and anonymously.

Contact

You will always receive a response to your request by e-mail or WhatsApp within 24 hours.

Scope

After consultation - by telephone or via Skype - we make the work transparent. With concrete examples we can offer even faster.

Offers

You will receive our quotation as soon as we have all relevant information from you.

Start assignment

If you agree to the quotation, we will immediately get started with your project.

E-mail

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