Data processing and remote back-office support
DataMondial is your partner for Business Process Outsourcing
DataMondial is your partner for Business Process Outsourcing and offers the solution to your staff shortage. With over 300 highly skilled employees in our three shared service centres in Romania, we process your data for business processes that require a human touch.
We are a Dutch company, founded in 2008. It was born out of personal attachment to Romania where our shared service centres are located in the cities of Galati and Tecuci. Our main office is located in Rotterdam. In addition, we serve our clients in Germany, Austria and Switzerland from Düsseldorf.
Our staff are more than just employees. Everyone works on a permanent contract and receives internal training. In addition to being good employers, we also support local communities.
DataMondial takes care of everything, helps you come up with ideas, is flexible and can get to work for you quickly. We use professional validation tools and are experienced in operating the latest IT solutions for automatic document recognition.
We work according to strict SLAs (Service Level Agreement), are ISO 27001 certified and fully GDPR proof. For our clients in the financial services industry, we comply with ISAE 3402 standards. This means you are assured of correct and secure data processing and you have full control over your own process.
Our highly trained staff in our shared service centres in Romania will support you remotely. This can be done via your own online (IT) systems, such as Exact, SAP, CITRIX, Accountview, Salesforce or Cargowise, or with our own applications. Our staff works quickly, accurately and communicates in English. We train the team that will support you in our own ‘DataMondial Academy’ according to the work instructions, which we draw up together with your company. You will also be assigned your own contact person to keep the lines of communication as short as possible.
Outsource your data entry or operational back-office processes to DataMondial. You save up to 50% on your (personnel) costs and you and your employees can focus on your core business again.