About DataMondial

DataMondial is your partner for Business Process Outsourcing and offers the solution to your staff shortage. With over 300 highly skilled employees in our three shared service centres in Romania, we process your data for business processes that require a human touch.

We are a Dutch company, founded in 2008. It was born out of personal attachment to Romania where our shared service centres are located in the cities of Galati and Tecuci. Our main office is located in Rotterdam. In addition, we serve our clients in Germany, Austria and Switzerland from Düsseldorf.

Our staff are more than just employees. Everyone works on a permanent contract and receives internal training. In addition to being good employers, we also support local communities.

How we work

DataMondial takes care of everything, helps you come up with ideas, is flexible and can get to work for you quickly. We use professional validation tools and are experienced in operating the latest IT solutions for automatic document recognition.

We work according to strict SLAs (Service Level Agreement), are ISO 27001 certified and fully GDPR proof. For our clients in the financial services industry, we comply with ISAE 3402 standards. This means you are assured of correct and secure data processing and you have full control over your own process.

Shared service centre

Our highly trained staff in our shared service centres in Romania will support you remotely. This can be done via your own online (IT) systems, such as Exact, SAP, CITRIX, Accountview, Salesforce or Cargowise, or with our own applications. Our staff works quickly, accurately and communicates in English. We train the team that will support you in our own ‘DataMondial Academy’ according to the work instructions, which we draw up together with your company. You will also be assigned your own contact person to keep the lines of communication as short as possible.

Solution to your staff shortage

Outsource your data entry or operational back-office processes to DataMondial. You save up to 50% on your (personnel) costs and you and your employees can focus on your core business again.

What a relief!

With over 700 destinations through lots of ports, it is quite a challenge to draw up all logistics files properly and on time. We were looking for a more efficient way. DataMondial relieves us of over 20.000 transactions and 30 different logistics back-office activities per month. Very accurate, with excellent delivery times and insight into the process. Our staff can focus on their core tasks again.

Manager logistics provider

Uitbesteden backoffice activiteiten

Remote back-office works, thanks to DataMondial

Our Operations Manager was initially reluctant about outsourcing our logistics back-office. But as it turns out: DataMondial understands very well how things work in logistics. We no longer need to worry about finding and retaining good back-office staff. Truly one less thing to worry about and we can focus on our customers again.

Manager shipping company

Outsourcen backoffice

We found experience and flexibility at DataMondial

We were asked by a bank to digitise the personnel archive. Because automated recognition never works 100%, we started looking for a partner to carry out the data validation, enrichment and entry. We were looking for experience, reliability and flexibility. And we found it at DataMondial. They are fully designed for this type of remote work.

CEO scanning company

Digitaliseren archief

Happy with quality, method and delivery times

With DataMondial, we partnered with the remote back-office team. The scope of our outsourcing assignment was complex and involved major challenges. As a B2B company, we have strict SLAs to adhere to. The biggest challenge is in the delivery time of no more than two hours, which must match the SLAs of our clients. We are very satisfied with the quality, method and the delivery times of DataMondial.

Financial Manager technical wholesaler

Backoffice ondersteuning op afstand