DataMondial is your partner for Business Process Outsourcing, with over fifteen years of experience in back-office support and all types of data processing. In our three shared service centres in Romania, our 350 highly skilled employees process your data wherever business processes require a human touch. We continue where automation ends.
We are a Dutch company, born out of personal attachment to Romania, where our shared service centres are located in the towns of Galati and Tecuci. Our clients are medium to large European companies that we provide services for from Rotterdam and Düsseldorf.
How we work
DataMondial takes care of everything, helps you come up with ideas, is flexible and can get to work for you quickly. We use professional validation tools and are experienced in operating the latest IT solutions for automatic document recognition.
Back-office support in our European shared service centre
The highly trained staff at our shared service centres in Romania can provide remote assistance for you. This can be done through your own online IT systems such as Exact, SAP, CITRIX, AccountView, Salesforce or CargoWise , or with our own applications.
Our staff work quickly and accurately and can communicate in English. We train the team based on work instructions that we draw up together with your company. Someone will also be designated as your contact, to keep the lines of communication as short as possible.
Data processing: secure and reliable
Your data is processed in the European Union. We work according to strict SLAs (Service Level Agreements), and we are ISO 27001 certified and GDPR compliant. For our clients in the financial services sector, we comply with the ISAE 3402 standards.
Our employees are carefully selected and vetted and they receive regular security awareness training. We also work with confidentiality agreements, meaning that you are assured of correct and secure data processing and you have full control over your own process.
Our staff are more than just employees. Everyone has permanent contracts and they are given internal training. On top of setting a good example as employers, we also support local communities.