Hybrid logistics support
The new reality in logistics: more pressure, less space
The logistics sector is under pressure like never before. New regulations, geopolitical tensions and disruptions in trade flows are making the market complex and unpredictable. Margins are under pressure, customers expect transparency, and mistakes have immediate consequences.
At the same time, it is becoming increasingly difficult to find and retain good staff in the Netherlands. Labour costs are rising, absenteeism due to illness is increasing and teams are becoming overburdened. Even with sufficient staff, continuity cannot be taken for granted: holidays, absences and changes create gaps in operations.
For many logistics service providers, this is no longer a temporary inconvenience, but a structural risk. The traditional model, in which everything is done internally, is becoming increasingly unsustainable.
That is why more and more companies are opting for a different approach. Not to cut corners on quality, but to guarantee it. Outsourcing is no longer a luxury – it is part of a sustainable strategy to remain agile, scalable and profitable.
How logistics companies maintain calm, control and capacity in a tight labour market
The solution: a remote back office that takes over your work 1-to-1
DataMondial is a remote back office for logistics – n extension of your organisation.
We take over your existing processes 1-to-1, exactly as you currently execute them. Same working methods, same systems, same quality – carried out by experienced professionals who understand your logistics world. Think of us as a virtual assistant freight forwarder.
You choose what you want to outsource via our pick-and-choose concept.
Whether it’s order processing, document management, invoice processing, track & trace, or mailbox management: you decide what, when, and to what extent we carry it out.
This keeps your operations running smoothly, without recruitment, training, or start-up stress. And the best part?
Your back office will be fully operational within two weeks.
Fast, careful and transparent: our onboarding process
We make getting started with DataMondial simple, secure, and efficient.
- Teams call – we discuss your processes, volumes and desired activities together.
- Demo by customer – you show us how the work is currently being carried out in your own system environment.
- Recording & documentation – the demo is recorded and converted into detailed work instructions by our team. Where possible, we use AI to process this documentation faster and more consistently – always under human supervision.
- Check & approval – you check the work instructions to ensure that everything is correct.
- Start of work – once approved, we take over the processes completely and the team starts implementation immediately.
Within two weeks, your work will be taken over and you can count on complete continuity – with human precision and technological support where it adds value.
After three months: smarter, faster, better
Once your processes are running smoothly, we look beyond mere implementation. After approximately three months, you will receive an optimisation proposal: concrete suggestions for making processes faster, more accurate and more efficient.
In this process, DataMondial acts as the ‘human in the loop‘ – our people provide interpretation, quality assurance and decision-making where technology still falls short.
Where possible, we use AI support, for example for document recognition, task prioritisation or data processing. We always do this under human supervision. We see this as a joint growth path: many logistics service providers are building their digital infrastructure step by step. First stability, then automation where it adds value.
No work = no costs
At DataMondial, you pay a transaction fee per processing. That means: no work, no costs.
A model that perfectly matches the dynamics of logistics, where volumes fluctuate and flexibility is essential. You only pay for what you actually have done – transparent, fair and scalable.
Safe, reliable and experienced
DataMondial has been supporting the logistics industry since 2008 and is fully ISO 27001 certified and GDPR compliant.
We have experience with more than a hundred multimodal document types and work in virtually every logistics system (WMS, FMS, TMS and DMS).
Our people understand your world – from Bill of Lading to CMR, from customs declaration to order confirmation.
Why logistics service providers choose DataMondial
- Fully operational within two weeks
- 1-to-1 process takeover without disruption to operations
- Pick-and-choose concept: you decide what we do
- Optimisation after three months for lasting efficiency
- Human in the loop with the use of AI where it adds value
- No work = no costs
- ISO 27001 & GDPR compliant, so safe and reliable
Ready for continuity without headaches?
Do you want peace of mind in your operations, lower costs and more control over your processes?
Then use the contact form below to schedule a no-obligation introductory meeting with DataMondial. In thirty minutes, you will discover how your back office can continue to run smoothly – even when the market is under pressure.
